Last updated: October 2026
This Privacy Policy explains how Luxury Store (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit https://soielle.shop (the “Site”) or purchase from us. By using the Site, you agree to the practices described below.
1. Information We Collect
- Order information: name, email address, shipping address, and order details, provided by you at checkout.
- Payment information: we do not collect or store your card numbers or PayPal credentials. All payments are processed on the secure platform of our payment provider (PayPal). We receive only your order number, the amount, and the payment status.
- Usage data: basic, anonymized analytics such as pages visited and browser type, used to improve the Site.
2. How We Use Your Information
We use your information solely to:
- Process, fulfill, and ship your order
- Send order confirmations and shipping updates
- Handle returns, refunds, and customer service requests
- Detect fraud and secure our platform
- Comply with legal and tax obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. Payments
All payments are processed through PayPal. When you check out, you are redirected to PayPal’s secure payment page, and your payment details are handled exclusively by PayPal under [PayPal’s own Privacy Policy](https://www.paypal.com/webapps/mpp/ua/privacy-full). We never see or store your full card number or PayPal login credentials.
4. Data Sharing
We share personal data only with service providers strictly necessary to run our store:
- Payment processor (PayPal) — to complete transactions
- Shipping carriers — to deliver your order (name, address, phone)
- Email service provider — to send order confirmations
Each provider processes data only as needed to perform its function.
5. Data Retention
Order records are retained for the period required by tax and accounting laws (typically 5–7 years). You may request deletion of other personal data at any time, subject to legal retention requirements.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, export, or delete your personal data. To exercise any of these rights, email support@luxurystore.example — we respond within 30 days.
7. Cookies
The Site uses strictly necessary cookies (session and cart) and optional analytics cookies. You can disable cookies in your browser; core shopping functions may be affected.
8. Contact
Questions about this policy: support@luxurystore.example or by mail at [Address Line 1], [City], [Country].